Privacy Policy

St. Matrix School respects your privacy and is committed to protecting the personal information of students, parents, guardians, and staff.

Last Updated: September 8, 2026

Information We Collect

Student Information

We may collect student name, date of birth, age, class, section, academic records, attendance information, and other information required for educational and administrative purposes.

Parent/Guardian Information

We may collect parent or guardian name, mobile number, email address, emergency contact information, and other information necessary for school communication and administration.

Staff Information

We may collect employment records, qualifications, contact information, and other information required for school administration.

Website Information

When you use our website, we may collect technical information such as IP address, browser type, device information, pages visited, and website usage data.

How We Use Your Information

• Provide educational and administrative services.

• Communicate with parents, guardians, students, and staff.

• Send school announcements, notices, and reminders.

• Share information about school events and activities.

• Communicate attendance, examination, and academic updates.

• Send fee and payment-related reminders.

• Maintain student safety and emergency communication.

• Improve our website and communication services.

• Comply with applicable laws and regulations.

WhatsApp Business Communication

St. Matrix School may use the WhatsApp Business Platform (WhatsApp Business API) to communicate with parents, guardians, students, and other authorized individuals.

WhatsApp may be used for legitimate school-related communication, including:

  • School announcements and notices
  • Holiday and event notifications
  • Attendance-related communication
  • Examination and academic updates
  • Fee and payment reminders
  • Parent communication
  • Administrative notifications
  • Responses to school-related inquiries

We use WhatsApp as a communication channel and do not use it to request unnecessary sensitive personal information.

WhatsApp Information We Process

When you communicate with St. Matrix School through WhatsApp, we may process:

  • WhatsApp phone number
  • Name associated with the WhatsApp account
  • Messages and information voluntarily provided
  • Communication and delivery status
  • Information necessary to respond to your request

This information is used only for school-related communication, administration, support, safety, and other legitimate educational purposes.

WhatsApp Consent and Opt-In

We may send WhatsApp communications to individuals who have provided their mobile number and have an appropriate relationship with St. Matrix School or have otherwise provided permission to receive communications where required.

By providing your mobile number and opting in to receive WhatsApp communications from St. Matrix School, you acknowledge that school-related messages may be sent to that number.

You can stop receiving WhatsApp communications at any time by contacting the School or, where applicable, replying with "STOP".

Information Sharing

St. Matrix School does not sell, rent, or trade personal information for monetary gain.

Personal information may be shared only when reasonably necessary for legitimate school operations, including with:

  • Authorized school staff
  • Parents/guardians regarding their child's information
  • Educational authorities when required by law
  • Emergency services when necessary for safety
  • Trusted service providers supporting school operations
  • Technology and communication service providers

Third-Party Services

Our WhatsApp communications may be delivered through the WhatsApp Business Platform and authorized technology or service providers.

WhatsApp and Meta may process certain information according to their own applicable terms and privacy policies. St. Matrix School does not control how WhatsApp independently processes information on its platform.

We use third-party services only as reasonably necessary to provide school-related communication and services.

Data Security

We take reasonable technical and organizational measures to protect personal information.

  • Access controls and authorization
  • Secure data transmission
  • Limited access to personal information
  • Appropriate data storage practices
  • Regular review of security practices

However, no electronic communication or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for educational, administrative, safety, legal, and record-keeping purposes.

WhatsApp communication records may be retained when necessary for school administration, communication history, dispute resolution, security, or legal compliance.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and record-retention requirements.

Children's Privacy

St. Matrix School takes the privacy and safety of children seriously.

Where personal information relates to a student who is a minor, communication may be provided to the student's parent, legal guardian, or authorized school personnel as appropriate.

Parents or guardians may contact the School if they have concerns regarding the collection or processing of their child's personal information.

Cookies and Tracking

Our website may use cookies and similar technologies to improve website functionality, security, performance, and user experience.

Users can manage or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.

Your Privacy Rights

Subject to applicable laws and school record requirements, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Withdraw consent for certain communications
  • Opt out of WhatsApp communications
  • Ask questions about how your information is used

How to Opt Out of WhatsApp Messages

If you no longer wish to receive non-essential WhatsApp communications from St. Matrix School, you can:

  • Reply "STOP" to an applicable WhatsApp message.
  • Contact St. Matrix School directly using the contact details below.

Essential communications related to student safety, legal obligations, or important school administration may still be sent where necessary.

Policy Updates

We may periodically update this Privacy Policy to reflect changes in our services, technology, legal requirements, or privacy practices.

Significant changes may be communicated through our website or other appropriate communication channels.

Last Updated: September 8, 2026

Contact Us

For privacy-related questions or requests:

stmatrixschool@gmail.com
091055 97548

St. Matrix School
43 Rashmi Vihar, Shamshabad Rd,
near Kaharai Mod, Agra,
Uttar Pradesh 282001, India